Provider and Trainer Support

Guidance for Providers and Trainers

These pages contain information and guidance on the most frequent questions we get asked by providers and trainers regarding EUSR administration, our schemes or programmes or our quality assurance. From time to time we review the questions we get asked and update the FAQs page – so do check here if there isn’t a specific page relating to your query.

Technical Bulletins

Our Technical Bulletins are issued on a scheme by scheme basis when there is an update from us that requires action from you. We save all our Technical Bulletins below, so you can quickly refer back to these critical updates.

Find Out More

If you can’t find the answer you are looking for, our EUSR Support team is on hand. We are available Monday to Friday, 8.00am -5.00pm, via email: or tel: 0121 745 1310.