Replacement Cards

If you need a replacement EUSR Registration Card, you must visit our online shop, click here or on the shopping trolley at the top right-hand side of this page.

You will be asked to provide the following information:

  • First and Last name
  • Mobile number
  • EUSR Registration Number (if you don’t know it, use ‘Register Search’ on the right-hand side of this page. Click on ‘Advanced Search’ and you will be able to search using your Date of Birth instead of the EUSR Registration Number).
  • Date of Birth
  • Email address (in case we need to contact you with any queries)
  • Employer name
  • Address you want the EUSR Registration card sent to

Once you have completed the online form and paid the fee (see our Price List for current fees) we will send your replacement card out, usually within three to four working days.

Virtual Cards Are Coming!

From February 2022, all new registrations will come with a virtual card instead of a plastic card. In future, everyone with an active EUSR registration will be asked to provide a mobile number. Physical smart cards will also be available on request. Find out more about virtual cards.

Find Out More

If you have any queries about ordering a replacement card, please contact the EUSR Support team. We are available Monday to Friday 8.00am – 5.00pm, via email: or tel: 0121 745 1310.