Quality Framework and Policies
What Is Our Quality Framework?
Our Quality Framework outlines our approach to quality assurance.
You can download a copy of our Quality Framework here.
Please read through our policies below as they set our approach towards some key areas within training delivery and assessment.
- Appeals and Enquiries About Results
- Complaints Policy
- Conflict of Interest Policy
- Malpractice and Maladministration
- Reasonable Adjustments and Special Considerations
- Recognition of Prior Learning (RPL) Policy
Find Out More
If you have any queries or questions relating to our Quality Framework or policies, please contact EUSR Support. We are available Monday – Friday, 8.00am – 5.00pm, via email: firstname.lastname@example.org or tel: 0121 745 1310 (option 1).