Quality Framework and Policies

What Is Our Quality Framework?

Our Quality Framework outlines our criteria for approval.

You can download a copy of our Quality Framework here.

Please read through our policies below as they set our approach towards some key areas within training delivery and assessment.

• Appeals and Enquiries About Results
• Complaints Policy
• Conflict of Interest Policy
• EUSR Identity Verification Policy
• Malpractice and Maladministration
• Reasonable Adjustments and Special Considerations
• Recognition of Prior Learning (RPL) Policy
• Risk Management Policy
• Sanctions
• Whistleblowing

Find Out More

If you have any queries or questions relating to our Quality Framework or policies, please contact EUSR Support. We are available Monday – Friday, 8.00am – 5.00pm, via email: eusr@euskills.co.uk tel: 0121 745 1310.