Quality Framework and Policies
What Is Our Quality Framework?
Our Quality Framework outlines our approach to quality assurance.
You can download a copy of our Quality Framework here.
Please read through our policies below as they set our approach towards some key areas within training delivery and assessment.
- Appeals and Enquiries About Results
- Complaints Policy
- Malpractice and Maladministration
- Reasonable Adjustments and Special Considerations
Find Out More
If you have any queries or questions relating to our Quality Framework or policies, please contact EUSR Support. We are available Monday – Friday, 8.00am – 5.00pm, via email: firstname.lastname@example.org or tel: 0121 745 1310 (option 1).