Booking Information & FAQ

Guidance for Booking

How much will it cost?

The product list shows the current costs for training which must be paid in advance of the training event.

Which course do I need?

The product list identifies all of the current courses on offer and the relevant delivery method.

When do the courses run?

The course calendar shows dates and venues for all of the relevant Competent Person and Authorised Person e-Learning products and courses.

None of the classroom based training, with the exception of Authorised Person Basic, has open course dates. You will need to propose a preferred date for this training and we will endeavour to match this with trainer availability.

Where do the courses run?

Training and assessment is carried out at National Grid’s Training Centres.

In addition, courses are run on PC coaches at Norton, Melksham & Littlebrook. Please be aware that these are offered at a different rate as shown on the product list.

Please also be aware that only Competent Person and Authorised Person training will use the PC coaches.  All Person training and assessment will be face-to-face and delivered at Eakring, Nottinghamshire.

How do I book?

You must read the pre-requisite requirements as described in NSI30 and booking conditions before completing a booking form.

Once you have identified the date and venue on the course calendar, you can access the correct booking form through the product list. Booking forms can be completed and submitted electronically.

Within 2 working days you will receive an acknowledgement of the booking, if the date requested is still available. Otherwise one of the team with contact you to discuss your requirements.

Find Out More

For any queries regarding Competent Person and Authorised Person training and assessments, please contact the National Grid External Training team by email: or phone: 01623 872602.