UPDATE – Thursday 25 June 

We are extending ALL Smart and PLUS registrations to 30 September

This means that all registrations that were originally due to expire between 27 March and 30 June, and all those that are due to expire before 30 September (whether or not they have already had 3 months added onto them) will expire on 30 September.

We have done this to support our employers as they get to grips with the back-log of renewal training and the fact that their cohorts will be smaller due to social distancing.

If you have any questions, please contact the EUSR Support team, 8.00am – 5pm Monday to Friday, email: eusr@euskills.co.uk or telephone: 0121 745 1310 (select option 1).


Following discussions with Meter Operators across the gas and power industries, and the National Skills Academy for Power (NSAP) Smart Metering Network Group, Energy & Utility Skills is extending all EUSR Smart Metering registrations by three months.

This automatic extension will be applied to all individuals with an EUSR Smart Metering registration expiring between 27 March 2020 and 30 June 2020.

This action has been taken because we recognise that it is difficult for Meter Operators and NSAP Approved Providers to deliver training in the current situation – some individuals will have a Smart Metering registration expiring which they won’t be able to renew.

This extension of the EUSR Smart Metering registration will give Meter Operators and NSAP Approved Providers – and of course the individuals themselves – time to get their renewal training and/or assessment arranged and completed.

Once the renewal training and/or assessment has taken place, the start date of the renewal registration will be from the original expiry date.

With EUSR ID cards being delivered to offices and so many already closed or due to close, there will be delays in cards getting to individuals.  We are therefore encouraging all companies and individuals to use EUSR, our online register (www.eusr.co.uk) to check Smart Metering registrations for the period of the pandemic. 

The current situation is changing on a daily basis and we will continue to review our approach.

If you have any questions relating to this, please do call or email us.

EUSR Support team, 8.00am – 5pm Monday to Friday, email: eusr@euskills.co.uk or telephone: 0121 745 1310 (select option 1).