Standards of Services

Energy & Utility Skills Ltd is committed to meeting the following Standards of Service at all times.

1. Registration cards for applications input remotely, via this website, will be posted out up to , but not longer than, 14 calendar days after input.

2. Registration cards for applications sent via the postal system, for input by the EUSR support team, will be posted out up to, but not longer than, 28 calendar days after receipt.

The Energy & Utility Skills Register (EUSR) Standards of Service begin from the day that the application and complete set of information and evidence required for the relevant scheme are received at the offices of Energy & Utility Skills in Solihull.

There is a Scheme handbook for each registration scheme, this contains the application form and details of the information and evidence required for that scheme. Please [click here] if you wish to see the scheme handbook section of the EUSR website.

If you have any questions about these Standards of Service or are experiencing any problems, please [contact us].

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